Help Center

Shipping destinations:

• We ship to most countries around the world although we may not be able to ship to a select few due to logistical reasons. 
  

Shipping times:

• We ship within 2 business days (Order Process Time).
  
• Note: Shipping Delays Due to COVID-19. Due to the advent of COVID-19 coronavirus and an increase in online orders, we are experiencing delays in both processing and shipping times on some products. 
• Orders take between 14-40 days to be delivered to you depending on the location of your shipping address. 
  
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
  

Note: 

• Based on our warehouse location and your shipping address, we determine the most efficient shipping carrier for your order. 
• If your order includes multiple items, occasionally, each may have separate delivery dates and tracking information. If this happens, you will receive multiple shipment notifications.
• Our shipping charge, if applicable, applies only to the first package shipped. There are no additional shipping charges for subsequent shipments for the same order.
  

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Apple Pay, Google Pay & PayPal. 

Your 100% satisfaction is important for us. We offer a 7-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon delivery - we offer a 100% refund.
• Timing: we have a 7-days Return & Exchange Policy, starting by contacting the seller and working out the details of your return, replacement, and/or refund since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email info@invogueclassy.com with the subject 'Returns' and include your order number, name and the reason for the return.
• If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
  
• Seller will provide the customer with instructions on where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When the returned item is received and inspected, the customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to the customer's credit card or original payment method shortly after.

When customers make their order, we try to get the products packaged and shipped out to you as fast as possible. So if you have ordered more than one item, your order may arrive in more than one package. You are still able to track all items in your order.

International taxes may be applied depending on your country taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods.

Depending on the receiving country, your package may incur local customs or VAT charges. ies. The percentage or rate varies depending on the type of goods. You can check the tariff applicable inWe recommend contacting your local customs office for more information regarding your country's customs polic the TARIC database for EU and Import calculator for USA.

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and In Vogue & Classy encourages you to be aware of these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to In Vogue & Classy at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.